Customer Portal

Give customers visibility without extra admin

Let customers view service details, delivery history and documentation through a secure portal, reducing inbound queries.

Why choose Service Manager’s customer portal?

Clear visibility for customers, fewer admin queries for your team

Service Manager’s customer portal gives your customers direct access to the information they need, without contacting your office. From delivery history and service records to documents and updates, it improves transparency while reducing inbound calls and emails.

Self-service access for customers

Customers can view their service history, delivery records, and key documents at any time, giving them confidence and reducing routine admin requests.

Always up-to-date information

Portal data stays in sync with Service Manager, so customers see accurate, current information without manual updates or duplicate systems.

Fewer queries, better relationships

By giving customers visibility upfront, your team spends less time answering questions and more time delivering a reliable, professional service.

View all sites in one place

Give customers a clear overview of every site linked to their account. The customer portal provides instant access to site details, making it easy to stay informed without contacting your office.

Customer portal showing all sites in one place

Download receipts and service schedules

Customers can view and download signed service receipts and schedules whenever they need them. All documents are securely stored online, removing the need for paper copies or manual requests.

Customer portal access to receipts and service schedules

Secure access from anywhere

The customer portal is fully web based, allowing users to log in securely from any location. No software installs required, just instant access to the information they need.

Web based customer portal accessible from anywhere

Self-service customer access

Give customers secure access to their own portal where they can view key information without needing to contact your team. Reduce inbound queries while improving customer experience.

View invoices, receipts and documents

Customers can access invoices, receipts and supporting documents in one place. Everything is stored securely in the cloud and available whenever they need it.

Real-time service and delivery visibility

Allow customers to see upcoming services, delivery schedules and completed work in real time. Improve transparency and reduce uncertainty.

Download and share paperwork easily

Enable customers to download invoices, delivery notes and receipts instantly. Makes internal approvals, audits and record keeping far simpler.

Fewer calls and emails

By giving customers instant access to the information they need, the portal helps cut down on phone calls and emails, saving time for both your team and your customers.

Branded, professional experience

Present a professional, branded portal that reinforces trust and credibility. Customers get a consistent experience that reflects your business, not a generic system.

What our users say

See what our users have to say about using Service Manager

I had heard about Service Manager from another washroom provider, and they recommended we get in touch as the service is superb. The Leito team have been fantastic throughout and the after-service has been exceptional.

Callum McKenna

Operations Director

We cannot recommend Service Manager highly enough, it will transform the way you run your business and Leito always have time to discuss any aspect of it.

Mabel Urrego

Managing Director

Service Manager is an essential partner to our business, I would recommend it to anyone in our sector or who has a similar business model in the service industry.

Daniel Richards

Operations Director