Industries Overview
Service software built around your industry
Every workflow in Service Manager comes from twenty years inside recurring, route-based service work, so your industry's detail is already in the system.
Five verticals
Start with the page written for your week.
Each industry has its own deep-dive page, built around the rounds, exchanges and compliance your operation deals with.
Washroom services.
Unit servicing, consumable rotation and proof of service — built for washroom rounds.
Explore →Matting.
Mat exchange rounds, swap tracking and stock — without the generic-CRM workarounds.
Explore →Clinical & hazardous waste.
Weight-ticket capture, consignment detail and full traceability for clinical waste.
Explore →Healthcare & care homes.
Reliable servicing, compliance and reporting for healthcare and care-home environments.
Explore →Facilities & recycling.
Coordinate people, assets and services across multiple sites and recycling streams.
Explore →One system, shaped by the work itself
Deep enough for your detail, simple enough to run
Built around real rounds
Configurable without the consultants
Grows with the operation
The same system, doing different jobs
What Service Manager handles in each sector
Washroom rounds, clinical collections, multi-site facilities and recycling streams each get the workflows they need, from the same connected platform.
Healthcare and clinical waste
Recurring collections schedule themselves, waste streams carry their full detail, and every service record and document lives in one place. The whole chain from scheduled visit through to invoice stays connected, so admin shrinks while traceability improves.
Facilities management
A multi-site operation in one view: routes planned and monitored, stock and assets tracked, on-site services managed as they happen. With live visibility of drivers and job progress, you respond faster, control costs and keep clients in the picture.
Waste management and recycling
Digital waste tracking, variable quantities, waste transfer notes and compliance reporting, built in. Data is captured in the field, documentation generates itself, and a clear audit trail runs across collections, customers and waste streams.
Washroom and hygiene services
Recurring servicing, stock management and invoicing made simple, with multiple agreements per customer and visits scheduled around your rounds. Customers get instant access to service records and receipts through the portal, and the calls to your office fall away.
Environmental and specialist services
Full visibility across contracts, sites and service history for compliance-led operations. Work is tracked accurately, proof of service is captured at source, and the reports behind audits and customer transparency generate in seconds.
Logistics and field service operations
Route optimisation, manifests, mobile workflows and live updates keep logistics-driven operations moving. Drivers stay efficient, issues surface while there's still time to act, and office teams, drivers and customers stay on the same page all day.
Recurring and contract work.
Long-term contracts, repeat visits and variable frequencies managed as standard, because ongoing service is what the system was built around.
Complex multi-site customers.
Customers with many locations, agreements and requirements stay structured and easy to manage, with no duplicated data anywhere.
Workflows that flex.
Scheduling, invoicing and service processes configured to how your business runs, so the system fits the operation on day one.
Office and field in step.
Drivers, engineers and office staff share live data, with changes made in the office reflected in the field straight away.
Audit trails as standard.
A complete history of services, documents and actions across customers and sites, ready for compliance checks and customer queries.
Room to grow.
More customers, sites, vehicles and services without a system change, however complex the operation becomes.
Questions about industry fit.
Which industries use Service Manager? +
Washroom and hygiene services, matting and textile rental, clinical and hazardous waste, healthcare and care home servicing, and facilities and recycling operators. The common thread is recurring, route-based service work, which is what the system has been designed around since 2005.
Does it work for contract cleaning or pest control? +
Yes. Recurring visits, route-based scheduling, proof of service and agreement-driven invoicing translate directly to contract cleaning and pest control operations. Book a demo and bring your workflow questions, because seeing your own scenario handled live answers them fastest.
My industry isn't listed. Will Service Manager fit? +
If your business delivers recurring services on rounds, with agreements, mobile teams and proof of service, the fit is usually strong. Talk it through with the team who built the system and you'll get a straight answer either way.
Trusted across the industry
What our customers say.
Service businesses across the industry run on Service Manager.
I had heard about Service Manager from another washroom provider, and they recommended we get in touch as the service is superb. The Leito team have been fantastic throughout and the after-service has been exceptional.
We cannot recommend Service Manager highly enough, it will transform the way you run your business and Leito always have time to discuss any aspect of it.
Service Manager is an essential partner to our business, I would recommend it to anyone in our sector or who has a similar business model in the service industry.