Scheduling And Logistics
Route planning software for real rounds
Plan rounds on repeating cycles, optimise routes in a few clicks and keep every job moving.
Plans that survive contact with the day
See the whole day before the vans leave
Cost-optimised routing
Visibility across every route
Changes with a clean record
Scheduling you can drag and drop
Plan services on the desktop with a drag-and-drop interface, fully synced to the mobile app. Schedule multiple placements per site on repeating cycles, weekly through to 12-weekly, annual or fully custom.
Ad-hoc jobs without disrupting the rounds
One-off installations, collections and revisits slot into the plan cleanly. Occasional work gets scheduled in seconds, and the recurring rounds around it carry on untouched.
Problems surfaced while there's time to fix them
Drivers log issues directly in the app and customers receive updates as they happen, so delays, missed stock and surprises get dealt with during the day, and never discovered after it.
Manifests and loading lists, generated for you
Manifests, picking lists and loading lists come together with drag-and-drop simplicity. Assign drivers, vehicles and routes in seconds, with every update synced to the mobile app.
New customers slotted in by proximity
Proximity search finds the sites nearest a new customer and slots them into existing routes, so growth adds stops to rounds you're already driving.
Optimisation that reworks the whole route
Multi-stop routes with up to 50 locations optimised by travel time, with route profiling built in. When a driver changes, re-optimise from their start address in a few clicks without touching the rest of the plan.
Loads that stay within limits
Route data shows estimated arrivals and live vehicle capacity totals after each delivery, so overloading is caught on the plan and every round stays compliant.
Drivers and vehicles swapped without drama
Amend driver start locations or reassign vehicles on existing routes in moments. Staff changes and vehicle availability stop meaning a rebuilt schedule.
Repeating day-based cycles.
Rounds run on day-based repeating cycles, every Monday, every second Thursday, every fourth week, so the schedule rolls forward without anyone rebuilding a calendar. Choose weekly, 4, 5, 6, 8 or 12 weekly, annual or custom cycles.
Flexible scheduling.
Delivery schedules on repeating cycles built around your operation, weekly, 4, 5, 6, 8 or 12 weekly, annual or custom, adjusted quickly when requirements change.
Smart route optimisation.
Multi-stop routes of up to 50 locations optimised on travel time in a few clicks, for a single date or the whole repeating cycle.
Access times and working hours.
Site access times, service durations and driver working hours build realistic routes, with gaps and wait times exposed so extra stops fit in.
Vehicle capacity control.
Weight limits and carrying capacity managed with automatic loading reports, keeping deliveries safer and rounds compliant.
Multiple drivers per job.
Assign additional drivers to a single job, so two-person deliveries and bigger installs are planned, tracked and recorded in full.
Notifications without paperwork.
Pre-booking and delivery notifications sent to sites in bulk, with schedules, signatures and documentation handled digitally end to end.
Questions about routing and scheduling.
How does route optimisation work in Service Manager? +
Route optimisation runs in a few clicks: pick a route, optimise it for a specific date or across the whole repeating cycle, and the stops are ordered by travel time using the geo-location captured against each site. When a driver or start address changes, re-optimise without disturbing the rest of the plan.
Can I put more than one driver on a job? +
Yes. Additional drivers can be assigned to a single job, so two-person deliveries, heavy installs and supervised visits are planned as a crew and every driver's time is recorded against the work. The whole crew sees the job on their own device.
What happens when a driver calls in sick? +
You reassign the route to another driver and re-optimise it from their start address in moments. The rest of the plan stays untouched, the mobile app updates with the change, and the day carries on with nothing worse than a detour.
Can ad-hoc work sit alongside recurring rounds? +
Yes. One-off installations, collections and revisits are scheduled in seconds and slot around the recurring plan without disturbing it. The driver sees everything in a single day view, and the office sees exactly how the extra work affects capacity.
Trusted across the industry
What our customers say.
Service businesses across the industry run on Service Manager.
I had heard about Service Manager from another washroom provider, and they recommended we get in touch as the service is superb. The Leito team have been fantastic throughout and the after-service has been exceptional.
We cannot recommend Service Manager highly enough, it will transform the way you run your business and Leito always have time to discuss any aspect of it.
Service Manager is an essential partner to our business, I would recommend it to anyone in our sector or who has a similar business model in the service industry.