About us.

The company and the story behind Service Manager.

Ask around the washroom industry and you'll find operators who've run their business on Service Manager for fifteen years or more. The system has planned rounds, tracked stock and produced invoices for service providers since 2005, and over 22.5 million serviced items have gone through it so far.

Service Manager is built by Leito, a software company founded in 2002 by developer Lee. They spent the first three years writing bespoke invoicing and logistics systems for industrial service providers, then built Service Manager in 2005 from everything those projects had taught them. Lee is still here, still developing the software and still taking customer calls.

Today the system runs scheduling, proof of service, stock and invoicing for operators across washroom and hygiene, matting, clinical and hazardous waste, healthcare and recycling. Development has never stopped. Version 7 adds a new admin portal and customer portal, QR code proof of service and preparation for Digital Waste Tracking ahead of the Defra deadlines.

It's still a small company, and that's deliberate. A demo is a live session with one of the developers, and a support call reaches someone who knows both the software and the industry it was written for.

Three of our customers, UK Mats, Elite and Complete Washroom Solutions, have each run their business on Service Manager for more than fifteen years. If you want to hear what the software is like to live with, we'll happily put you in touch.