Calabash Mint

Calabash Mint provide a complete range of washroom hygiene services, sanitary disposal and washroom supplies tailored specifically to the needs of their clients. They pride themselves on the speed of their response so that any issue or advice is dealt with at short notice.

What did Calabash Mint need?

A central place to manage all of their client information which is accessible to the whole company
A new solution to manage their operations and invoicing
Due to external circumstances, there was a tight deadline to get all of their existing data migrated to Service Manager

Solution

Calabash Mint chose Service Manager as the software package that was going to take them forward. Our import process made getting the data into Service Manager quick and easy, allowing them to start using the system as quickly as possible; working under a deadline this was essential. With a central system for all of their data they have been able to save time as everyone can see the same information in one place. Tools such as route optimisation and the mobile app have allowed them to react to and resolve service issues quicker than ever which is something that they pride themselves on.

Testimonial

“We approached Leito having been recommended them as we needed to find a new solution to manage our operations and invoicing and to have a central place for all of our client information which was accessible to the whole company. We had a very tight deadline to set the system up and input all of the relevant information which we explained to them in our initial meeting. Once we had discussed our requirements and agreed it was possible, Leito provided all of their support to make sure we had all of their help and we managed to achieve our deadline; without their expertise and help we would not have done this.

We moved from an off the shelf solution which was inflexible and offered very little meaningful support. Service Manager has transformed our operational and administrative systems and someone is always on hand to help and offer advice. We are able to discuss with them slight changes to the system which would assist us and in almost every case they have been able to implement the changes to help us; in our former system this was simply not possible. Service manager offers us a great deal of flexibility and reporting so all of our departments are able to extract crucial information to assist them.

We cannot recommend Service Manager highly enough, it will transform the way you run your business and they always have time to discuss any aspect of it.”

David Richardson – Managing Director

Don’t just take our word for it…

Here’s what our existing customers say

“Fantastically clever and detailed software performing a variety of functions backed up by superb, fast customer service for queries and development requests.”
Becky AdamsUK Mats – Finance Director

“Service Manager has been a great help to me in my first couple of months in my job. It has made my life so easy being able to see all my customers and their information in one place, as well as being able to draw up agreements with ease. I could not work without it!”
Amber DaviesUK Mats - Sales Manager

“Anyone can buy an off the shelf product, but its very difficult for a small business to get the level of information and detail we need on a handheld device. Service Manager is the cornerstone of our excellence.”
Daniel RichardsComplete Washroom Solutions

“This software has had a dramatic effect on the way that our Service Team now works – efficiencies have been made in both fuel consumption and time due to rationalization of routes. Our Customers have also been impressed with the fully automated install and service manifest system which has stopped the need for paper usage.”
Gareth LewisElite - Service Director

“The reporting element of this software enables us to access information on portfolio figures/movements, invoicing forecasting and customers on hold for invoicing etc without the need for hours of admin work. This enables us to check quickly and easily that customers are being billed correctly.”
Martin OvensElite - Finance Director

“Easy to use system which gives you access to every single agreement at a touch of a button – with the ability to amend data quickly and easily. Fully compatible invoicing system with Sage Line 50 enabling automatic transfer of data between the two systems which has been a vital requirement. The customer service for queries has always been excellent.”
Dawn StokesElite - Accounts Manager

“I could not be happier with this software. Updating our pricing and invoicing customers is now so easy. Our drivers love the app and being paper free!”
Rachel Saipe

“An impressive piece of software. Mobile app is a nice touch.”
Shaun Reeves

“Our drivers love the mobile app feature. Quick, slick and easy to use.”
Tom Whitbread

“For our industry, this software is revolutionary. Since we've been using SM we have had a systemic shift in how our business operates as a whole. Easy to use and has saved us duplicating work.”
Nigel Mayes