Healthcare & care homes
Service management for healthcare and care homes.
Schedules, compliance records and reporting under control across sites where a missed visit carries real consequences.
Built for how you work
Servicing you can stand behind.
The jobs a generalist field-service tool can't do well — because it has to work for everyone.
Critical schedule visibility
Planned against completed servicing across every site, so nothing slips a week.
Site & unit history
Full service history per location, ready for audits and compliance reviews.
Proof of service & checks
Signature, photo and compliance checks captured on every visit.
Exception & issue tracking
Missed or failed visits logged and resolved with a trail anyone can review.
Reporting for stakeholders
The operational and compliance reports your stakeholders ask for, ready to send.
Proven in healthcare & care homes
Improved servicing-compliance visibility across multiple care sites.
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Questions.
Can I move over from another system or from spreadsheets? +
Yes. Sites, schedules and full service history come across intact as part of onboarding, so your compliance record keeps its continuity. Our team runs the migration and trains both the office and the field team before you make the switch.
Does it support multi-site healthcare operations? +
Yes. Sites roll up under customers and groups, so a care home operator with thirty locations gets reporting at site level, group level and contract level, and head office sees the whole picture in one place at any point in the month.
Can we evidence compliance for audits? +
Yes. Every visit stores proof of service, and every site keeps its complete history, so when an audit or a compliance review lands you can produce the full record for any location in minutes, with photos and signatures attached to each visit.
What happens when a visit is missed? +
Missed or failed visits are logged as exceptions with a reason, and they stay visible until someone resolves them. You'll know about a gap in servicing before your customer does, which changes that conversation entirely, and the resolution trail is there for anyone to review.
Can drivers prove service at each location on a large site? +
Yes. Drivers scan a QR code at each service point, and the system records the geo-location and plots it onto a map. Large sites use this for proof of service at every individual location, from separate wards and floors to outbuildings.
How much does healthcare servicing software cost? +
Service Manager is £90 per desktop user per month plus £12 per driver for the mobile app, with a one-off onboarding fee from £1,800 covering training, data import and report setup. The full breakdown is on our pricing page, so you know the numbers before you ever speak to us.
Trusted across the industry
What our customers say.
Service businesses across the industry run on Service Manager.
I had heard about Service Manager from another washroom provider, and they recommended we get in touch as the service is superb. The Leito team have been fantastic throughout and the after-service has been exceptional.
We cannot recommend Service Manager highly enough, it will transform the way you run your business and Leito always have time to discuss any aspect of it.
Service Manager is an essential partner to our business, I would recommend it to anyone in our sector or who has a similar business model in the service industry.