Facilities & recycling
One system for facilities and recycling rounds.
Rounds, assets and recycling streams across every site, planned and delivered from one operational system.
Built for how you work
Every site, stream and asset in one plan.
The jobs a generalist field-service tool can't do well — because it has to work for everyone.
Multi-site round planning
Rounds built and optimised across sites, frequencies and streams.
Asset & bin tracking
What's deployed where and when it's next due, across the whole estate.
Recycling stream capture
Stream types and quantities recorded for reporting and compliance.
QR proof per location
A QR scan at each service point gives geo-located proof across large sites.
Operational reporting
Performance and revenue across the whole operation on one screen.
Proven in facilities & recycling
Consolidated multi-site rounds into one planning view.
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Questions.
Can I move over from another system or from spreadsheets? +
Yes. We import your sites, assets, streams and schedules, so your history and your contracts arrive with you. Onboarding covers the import, setup and training, and you work directly with the team who built the system throughout the move.
Can it handle multiple service streams on one round? +
Yes. Recycling, general waste and other streams sit together on the same rounds, each with its own frequency, so one visit can cover several services and each one is recorded and billed correctly against the right agreement.
Does it scale across many sites? +
Yes. Multi-site work is the day job. Service Manager plans rounds across estates from a handful of sites to thousands, and reporting rolls up from a single location to the whole contract, so both the site manager and the board get their view.
How does QR proof of service work? +
Drivers scan a QR code at each service point, and the system records the geo-location and plots it onto a map. Large sites such as airports use this for proof of service at every individual location, so the question of which points were serviced is answered with a map.
Does Digital Waste Tracking affect facilities and recycling operators? +
Yes. If you collect waste, digital records become mandatory from October 2027, with receiving sites mandated from October 2026. Service Manager's collection data is structured to map to Digital Waste Tracking fields, and we're preparing for the Defra API ahead of those dates.
How much does facilities and recycling software cost? +
Service Manager is £90 per desktop user per month plus £12 per driver for the mobile app, with a one-off onboarding fee from £1,800 covering training, data import and report setup. The full breakdown is on our pricing page, so you know the numbers before you ever speak to us.
Trusted across the industry
What our customers say.
Service businesses across the industry run on Service Manager.
I had heard about Service Manager from another washroom provider, and they recommended we get in touch as the service is superb. The Leito team have been fantastic throughout and the after-service has been exceptional.
We cannot recommend Service Manager highly enough, it will transform the way you run your business and Leito always have time to discuss any aspect of it.
Service Manager is an essential partner to our business, I would recommend it to anyone in our sector or who has a similar business model in the service industry.